1. Data controller
The data controller is nopShop Solutions s.r.o., Company ID 08950709, VAT ID CZ08950709, registered office at Dukelská 673, 391 02 Sezimovo Ústí II, Czech Republic.
2. What data we process
Within the contact form and inquiries, we process the following personal data:
- first and last name
- email address
- phone number (optional)
- company name (optional)
- content of your message
- technical data (IP address, browser, time of submission)
3. Purpose and legal basis
We process your personal data for:
- Handling your inquiry — Article 6(1)(b) GDPR (performance of a contract or pre-contractual measures)
- Compliance with legal obligations — Article 6(1)(c) GDPR (e.g. invoicing, tax obligations)
- Legitimate interest — Article 6(1)(f) GDPR (analytics cookies, protection against abuse)
4. Retention period
Data from inquiry forms is retained for the period necessary to handle your inquiry, but for a maximum of 3 years from the last contact. Data from contractual relationships is retained for the period required by law (typically 10 years).
5. Recipients of personal data
Your personal data may only be shared with:
- processors — hosting providers, email service providers and analytics tools
- public authorities where required by law
We do not transfer your data outside the EU/EEA.
6. Your rights
You have the following rights in relation to your personal data:
- right of access
- right to rectification
- right to erasure ("right to be forgotten")
- right to restriction of processing
- right to data portability
- right to object to processing
- right to lodge a complaint with the supervisory authority
You can exercise your rights by emailing info@nopshop.cz.
7. Cookies
The website uses essential technical cookies for proper site function. Analytics cookies (e.g. Google Analytics) are only used with your consent, which you can revoke at any time in cookie settings.
8. Contact details
For any questions about personal data processing, please contact us:
- Email: info@nopshop.cz
- Phone: +420 607 204 423
- Address: Dukelská 673, 391 02 Sezimovo Ústí II, Czech Republic
This policy is effective as of January 1, 2026.